Wednesday, 17 June 2009

Lost Or Stolen Provisional Driving Licence

We received a panic ridden text message from one of our students on Sunday afternoon. She'd been out to a club with her mates the night before and had only just realised that her purse containing her photocard driving licence was missing. She had her driving test booked in for Tuesday morning and wanted to know whether she'd still be able to take her test without the photocard part of her licence. The simple answer to her question was unfortunately "No"...

If you aren't able to show BOTH parts of your provisional driving licence (the photocard AND the paper counterpart) at either your Theory or Practical Test appointment, you won't be allowed to take the test - and you won't be able to claim a refund of your test fee either.

Lots of photocard licences "go missing" while people are in pubs or clubs. Thieves know that young people use their driving licence photocards as I.D and target such places for easy pickings while people are distracted or drunk. Not only is this annoying, but can lead to even bigger problems in terms of "identity theft", so if you think your licence has been stolen rather than simply lost, you MUST report it to the police.

It's not just the photocards that get mislaid. Many people seem to ignore the paper bit of the provisional driving licence and think it's not important. WRONG...it's VERY important.

Lots of people may ask to see the paper bit - your driving instructor needs to see both parts, the police may need to see both parts and if you ever commit a motoring offence, a court will want sight of it too.

The paper part of the driving licence is where any endorsements are shown and that's why "official people" will want to see it.

So PLEASE don't fall into the trap of keeping your photocard safe to use as I.D, but losing track of the paper bit.

If you do lose either part of your licence, not only is it inconvenient if someone needs to see it and you can't produce it, but it WILL COST YOU MONEY and time to get a replacement licence. The fee for a replacement driving licence is £20.00 and it takes up to 15 days to arrive.

...and if can't find your licence and it's too late to cancel or move your test booking or if you turn up for a Theory or Practical test without both parts of your licence, on top of the cost of a replacement licence it'll be £31 (for a Theory Test) or at least £62 (for a Practical Test) gone in lost test fees, plus the same amount again to book another test...plus having to wait for another test appointment.

LOOK AFTER YOUR LICENCE

For more info about how to replace a lost or stolen driving licence, please see GOV.UK - Replacing your driving licence

42 comments:

  1. this just happened to a friend of mine....
    yes YOU!!!!!
    thanks for the help xx

    ReplyDelete
  2. i have lost my old paper provisional licence, do i apply for new plastic card one and pay full price, or is it classed as a lost licence and pay £20. notes on application form are not clear for this query. HELP PLS!!!!!

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  3. Hi Tammy

    It's classed as a lost licence and you pay £20!

    DirectGov says the following about your situation:

    # complete a D1 application form, available from the Driver and Vehicle Licensing Agency (DVLA) form ordering service or from Post Office® branches
    # you will need to include original identity documentation confirming your identity
    # you will need to enclose one passport-type and size colour photograph
    # enclose the fee of £20.00, cheque or postal orders made payable to 'DVLA Swansea'
    # send your completed application to DVLA, Swansea, SA99 1AB
    # if you do not want to send your identity documentation by post, you may be able to use the premium checking service
    # inform the police if your driving licence has been stolen

    Source: the "interactive tool" on the "Replacing your driving licence if lost, stolen, defaced or destroyed" page on the Government website "DirectGov" at http://www.direct.gov.uk/en/Motoring/DriverLicensing/NeedANewOrUpdatedLicence/DG_4022085

    Hope this helps!

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  4. Hi im just about to start my driving lessons again, I have an old paper provisional licence that valid until 2046, can i still use this or do i need to send off for a photocard provisional licence & if so how do i go about getting one.

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  5. Hi Anon!

    As long as none of the details on your old style paper licence have changed (e.g. address, name etc) it's still valid.

    You will however need to provide additional photographic ID (a passport) when you take your theory and practical tests.

    If your details have changed or you don't have a passport or you decide to apply for a new photocard licence anyway, full details of how to apply can be found on DirectGov at http://www.direct.gov.uk/en/Motoring/DriverLicensing/NeedANewOrUpdatedLicence/DG_4022084.

    Hope this helps!

    CDT

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  6. i have lost my provisional and the documents with it when i apply for it will i get both parts.

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  7. Which documents do you mean?

    The provisional driving licence comes in two parts: the photocard and the paper counterpart.
    If you've lost both parts, the DVLA will issue you with a duplicate replacement licence.

    More info about how to apply for a replacement driving licence can be found at the following link:

    http://www.direct.gov.uk/en/Motoring/DriverLicensing/NeedANewOrUpdatedLicence/DG_4022085

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  8. i got my provisional license through today...do i need to keep it attached to the paper it came on. or can i remove it from the paper as long as i keep the paper safe?

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  9. I have lost my learner driving license as well as all papers. what can i do now?

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  10. Hi

    The photocard is detachable because there's stuff on the back. In an ideal world the DVLA would rather that the licence was kept intact, but they know that people use the photocard part for ID purposes, so you can remove the photocard as long as you keep the paper counterpart safe!

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  11. I have lost my old style paper license. And just to make things more complicated i have now married so have changed my surname and also moved to a new address. How do i replace my provisional and how much is this going to cost me?

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  12. Follow the instructions at this link to apply for a replacement licence. Your new licence will be a photocard licence and will cost £20.00.

    http://www.direct.gov.uk/en/Motoring/DriverLicensing/NeedANewOrUpdatedLicence/DG_4022085

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  13. Hi, I lost the photo part of my provisional last night. I understand that I need to send the paper part of my licence back to the DVLA, but is there a special address I need to send it to?

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  14. DVLA, Swansea, SA99 1AB - see http://www.direct.gov.uk/en/Motoring/DriverLicensing/NeedANewOrUpdatedLicence/DG_4022085 for full details :)

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  15. Thank you very much =D

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  16. i need to geta new provisinal licence mine is damaged, how much is this and how do i go about getting one?

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  17. My Provisional Lisence Got Stolen Along WIth My Pursee i Have A Crime Number That Says I Should Get A Replacement Back For Nothin Is This Correct?

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  18. I believe so - but check with the DVLA to be sure

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  19. I have lost the plastic, photograph part of my provisional licence. I have passed my driving test though and time is running out to get my real, full licence. Do I apply for a provisional again or can I get my full licence without it??

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  20. No, you can't apply for a replacement provisional licence as having passed your test, it is not appropriate to issue another one! Just send the paper counterpart to the DVLA along with your driving test pass certificate and write an accompanying letter explaining that you have lost the photocard since you passed your test. After you pass your driving test, provisional licences are upgraded to a full licence free of charge - I have no idea whether you will be charged in your circumstances - I suggest you ask the DVLA - their phone number is 0300 790 6801 or email details can be found at http://www.direct.gov.uk/emaildvla

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  21. Hi,
    I lost my provisional licence and today ordered a new one as i have my test on the 12th of this month.
    When i had ordered a new provisional the old one showed up!! Now I am wondering if i can still take the old one with me to my test as the new one won't be here in time. Please help :) x

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  22. Your replacement licence should get to you by the 12th - the DVLA are usually pretty quick! In the meantime you should ring the DVLA as they've already started the process of issuing a replacement licence and your original licence should be returned to them - their phone number is 0300 790 6801 or email details can be found at http://www.direct.gov.uk/emaildvla

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  23. hi a work friend of mine borrowed my id(provisional) back in april she always gave it bk she got sacked and has refused 2 answer any texts calls and facebook messages she got in touch a few mths back saying she will but still havent heard nothing yes im stuipd for giving it to her but what can i do?its either she gives it back or things will turn very nasty im not gona buy one why should i when she has mine

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  24. Driving licences shouldn't be "lent" to anyone else - using someone elses licence as proof of identity is a criminal offence. As I see it you must now do 2 things (neither of which I suspect you'll want to do, but if you ever want to drive, you have no choice):
    1) Report the theft (because that's what it amounts to now) of your licence to the police and then,
    2) Apply to the DVLA for a new licence.
    You MUST be honest with both the police and the DVLA and tell them the truth about what's happened...what you've done is very foolish, (but you've worked that out for yourself)and being anything less than honest now will only make a bad situation worse.

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  25. hi i cant find the paper document of my provisional liscence and my pratical test is in 5 days ahhh please help

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  26. The examiner will ask you to show both parts of your provisional licence at the start of your Practical Test and if you can't show bith parts the test will not go ahead and you will lose the fee you have paid. Don't just turn up at the test centre and hope for the best as there are no exceptions - it's both parts of your licence or no test!

    If you've hunted everywhere and are sure that the paper counterpart is lost do the following:
    1) MOVE YOUR TEST TO A LATER DATE. Do this URGENTLY. It can be done online at http://www.direct.gov.uk/prod_consum_dg/groups/dg_digitalassets/@dg/@en/documents/digitalasset/dg_186303.html
    2) Apply to the DVLA for a replacement provisional driving licence - you can find out how to do this at http://www.direct.gov.uk/en/Motoring/DriverLicensing/NeedANewOrUpdatedLicence/DG_4022085

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  27. i have booked a driving lesson.....but have just changed my address with the dvla online can i still go ahead with the driving lesson?

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  28. If you still have your provisional driving licence in your possession, then the answer is yes!

    Your instructor will need to see both parts of your licence (the photocard and paper counterpart) on your first driving lesson, so if you haven't sent your licence back to the DVLA yet, wait until after your first lesson before doing so. The wrong address on it won't matter as far as the driving lesson is concerned :)

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  29. yes i still have it...i only just changed it today....was not sure if my driving number or that changed! ok i will keep them untill my first lesson!! thank you very much!!

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  30. Your driver number will only change if your surname changes!

    You're welcome - good luck with your driving lessons :)

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  31. Ive had a paper provisional since 1990 and have since moved address, its valid till 2042 can anyone advise me of what i need to do, being thick and trawling on here a lot seemed repetitious sorry, but it still didnt sink in.
    Do i exchange it or reapply or merely pay £20 and send in a photo for a new provisional plastic one.
    Thanx in advance for any advice

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  32. You can update any changes to your name or address online or send your licence back to the DVLA for amendment. A new licence will be issued free of charge unless your photograph is due for renewal.


    For more info and details of how you can change your address details online see the following link:
    http://www.direct.gov.uk/en/Motoring/DriverLicensing/NeedANewOrUpdatedLicence/DG_4022088

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  33. Hello, I don't know if the answer will reach me soon enough but here goes...

    I have my first driving lesson booked tomorrow and I can only find the 'Counterpart Driving Licence' of my Provisional Licence. I don't have the photo card part of it, I lost it ages ago...
    I need to know if the driving instructor will accept only that part and if it is necessary I can provide other identification i.e. passport?

    Thanks

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  34. It depends on the instructor! Some instructors will accept a counterpart with a passport but some won't, so the best thing to do would be to ring your driving school first thing tomorrow and ask! (Even if your instructor will accept the counterpart and passport you MUST apply for a replacement licence as you will not be able to take either your Theory or Practical test without both parts of your licence. Click this link to find out how to get a replacement licence:
    http://www.direct.gov.uk/en/Motoring/DriverLicensing/NeedANewOrUpdatedLicence/DG_4022085 )

    ReplyDelete
  35. Hi there,

    I'm in the same situation as the previous blog, below -

    **********
    Anonymous said...
    I have lost my old style paper license. And just to make things more complicated i have now married so have changed my surname and also moved to a new address. How do i replace my provisional and how much is this going to cost me?

    18 July 2010 21:33
    CDT said...
    Follow the instructions at this link to apply for a replacement licence. Your new licence will be a photocard licence and will cost £20.00.

    http://www.direct.gov.uk/en/Motoring/DriverLicensing/NeedANewOrUpdatedLicence/DG_4022085

    19 July 2010 09:36
    **********

    The advice you provided above does not work if you have lost the old paper licence (didn't have photocards back then) AND changed your surname AND changed address.

    First, you have to input your current details (including your new surname) and then there is an option to input your old address. However the process then checks for your lost provisional at your old address, using your new surname - this will never be found. If you change the Surname bit to your old surname, then the process will go through but will attempt to supply a new provisonal photocard using your old surname (as those would be the 'current' details you supplied). So that would be pointless! There doesn't seem to be a valid option on the website to renew a 'PROVISIONAL', it's either request FIRST provisional or change details on a (full) licence.

    So, I'm at a loss as to whether this can actually be done for £20, or £50!?

    I wouldn't have thought you should apply for your FIRST provisonal when in reality you already have one....somewhere...!

    Any ideas?...Thanks.

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  36. You'll need to fill in the all purpose form D1 (which you can get from any Post Office or order online). Start by treating your licence as "lost" and apply for a replacement - and you can notify all your personal changes at the same time. I still think it will cost £20 as it's a replacement not a new licence. You'll need a photo and supporting documents to prove your name change. More details in this link: http://www.direct.gov.uk/en/Motoring/DriverLicensing/NeedANewOrUpdatedLicence/DG_4022088 or if in any doubt ring the DVLA on 0300 790 6801 or email to http://www.direct.gov.uk/emaildvla - they'll be able to give you definitive advice!

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  37. hi, i have lost the counter part of my provisional licence although i still have my provisional in card form, i am planning on booking my practical test soon but need the paper version, how do i get a replacement and how much does it cost??

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  38. It costs £20.00.

    Use the interactive tool on the following link to find out what you need to do to apply for a replacement licence:
    http://www.direct.gov.uk/en/Motoring/DriverLicensing/NeedANewOrUpdatedLicence/DG_4022085

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  39. Hi ive lost my provisional licence but none of my details have changed do i still need 2 send any documents 2 dvla

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  40. ive just realised my provisional photo card licence is missing and last seen a few years ago as i still have the purse it ws in but never use it and hav moved a couple of times. my paper part is also missing, i want to apply for a new one but am unsure as to wether i need to provide proof of identity as it unclear on form d1 and booklet inf1d and have also changed my address, pls help

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  41. Hi I recently lost my provisional card, and reordered a new copy! however i friend found my 'lost' card and returned it to me, it has been a day since ordering my new provisinal, is it too late to cancel the replacement, as i have no need for 2 licences

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  42. I suggest you ask the DVLA - their phone number is 0300 790 6801

    ReplyDelete

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